SHIPPING POLICY

 

INTRODUCTION

Thank you for visiting and shopping at Shop Bass Systems. Following are the terms and conditions that constitute our Shipping Policy.

 

Domestic Shipping Policy

All orders are processed within 5-7 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

 

Damages

Shop Bass Systems is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy

We currently do not ship outside the U.S.

RETURN POLICY

 

INTRODUCTION

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

 

Refunds

Once your return is received and inspected, we will notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.

 

Shipping

To return your product, you should mail your product to: 2632 Hollywood Blvd, Hollywood, FL, 33020, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.